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QSR Apps 2019 Customer Experience Benchmarking Study

April 25, 2020

Mesmer's 2019 Customer Experience Benchmarking Study on QSR Mobile Apps tells you:

  1. Why should you care about Customer Experience on your mobile apps?
  2. What do customer reviews say about their experience with your mobile?
  3. Where does your mobile app stand in comparison to those by your competitors?


Mesmer is the leader in Application Experience Management. Our AI Bots evaluate the user experience of an app by acting like real users. Your development team uses us when they’re building and running their apps. We automate user experience testing & UAT testing as developers build their app. Then recommend accessibility improvements before they release it. And then monitor the experience once it’s released. The result- happier customers, faster releases, fewer problems.
Mesmer is headquartered in Palo Alto, California, and funded by Intel Capital and True Ventures.