Mesmer Launches With $15M Series A to Use Software Robots to Offload the Manual Parts of Mobile Software Development
Founded by the team from Zenprise, Mesmer is the only RPA company focused on the development organization, freeing up 40% of the developer’s time by automatically testing apps from a customer’s perspective
PALO ALTO, Calif. (July 10, 2019) — Mesmer launched from stealth mode today and announced a $15 million Series A round led by Intel Capital, with participation from True Ventures. The company’s SaaS offering uses AI-powered bots to offload customer experience testing from developers. Customer experience testing requires verifying app quality from a user-centric perspective, often involving UI, end-to-end, functional, integration, and visual testing.
Enterprises undergoing digital transformation are building and expanding the capabilities of their mobile apps. There are two significant obstacles in the mobile development process. First, testing mobile apps from a customer-centric perspective is still manual, time-intensive, costly and imprecise. The results are buggy apps with one-star ratings—and disappointed, frustrated customers. And second, any attempt to automate this process requires hiring skilled software engineers, something made difficult by the growing shortage of technical talent. The US Department of Labor forecasts 1.4 million computer science related job openings in 2020, but only 400,000 CS graduates.
“Forty percent of a developer’s time is consumed by customer experience testing,” said Mesmer Co-Founder and CEO Waheed Qureshi. “It’s tedious, unpopular work with developers, who have to manually tap through screens on different devices looking for glitches. We’re using robotic process automation, or RPA, to compress a process that can literally take 10 days into 35 minutes, all the while improving the quality of the customer experience.”
The company’s patent pending Deep Learning Automation™ (DLA) uses artificial intelligence, specifically computer vision, natural language processing, and path planning models to test apps in a customer-centric way. Mesmer’s software functions much like a self-driving car: software robots crawl through every nook and cranny of apps recognizing objects on the road ahead, such as login buttons and credit card fields, constantly in search of any obstacles—or bugs. The solution covers the full-stack, with bots doing everything from building out testing infrastructure and performing UI testing to documenting bugs and executing user acceptance testing, or UAT.
“Customer experience testing is a universal pain point for developers, and Mesmer has been able to demonstrate a clear ROI to a diverse and growing base of enterprise customers, all obtained with no marketing or sales team,” said Nick Washburn, senior managing director of Intel Capital. “Using artificial intelligence for this task is disruptive, and we look forward to working with the team to address this growing need in the industry.”
Mesmer is founded by the Zenprise team that built and sold its leading mobile device management solution to Citrix for $355 million in 2012. Mesmer will use the funding to aggressively market the $40 billion testing market’s first and only Robotic Process Automation for Development (RPAD).
“The value proposition to customers is pretty straightforward,” said Puneet Agarwal, a partner at True Ventures, which seeded Mesmer with $4 million in 2017. “Mesmer pairs software robots with software developers to make their time exponentially more productive.”
Mesmer, the leader in Robotics Process Automation for Development (RPAD), is radically changing the way developers work. Mesmer’s AI-powered bots use patent-pending Deep Learning Automation (DLA™) to accelerate every function of customer experience testing. This means means crazy fast releases, better apps, and happier employees. Mesmer is headquartered in Palo Alto, California, and funded by Intel Capital and True Ventures.
About Intel Capital
Intel Capital invests in innovative startups targeting artificial intelligence, autonomous vehicles, datacenter and cloud, 5G, next-generation compute and a wide range of other disruptive technologies. Since 1991, Intel Capital has invested US$12.5 billion in 1,554 companies worldwide, and 670 portfolio companies have gone public or participated in a merger. Intel Capital curates thousands of business development introductions each year between its portfolio companies and the Global 2000. For more information on what makes Intel Capital one of the world’s most powerful venture capital firms, visit www.intelcapital.com or follow @Intelcapital.
About True Ventures
Founded in 2005, True Ventures is a Silicon Valley-based venture capital firm that invests in early stage technology startups. With more than $2 billion under management, True provides seed and Series A financing to entrepreneurs in today’s fastest growing markets. The True team believes creativity flourishes when founders are supported fully and empowered to pursue brave ideas. To that end, the firm offers programs that inspire both professional and personal growth. To learn more, visit www.trueventures.com.
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Mesmer is the leader in Application Experience Management. Our AI Bots evaluate the user experience of an app by acting like real users. Your development team uses us when they’re building and running their apps. We automate user experience testing & UAT testing as developers build their app. Then recommend accessibility improvements before they release it. And then monitor the experience once it’s released. The result- happier customers, faster releases, fewer problems.
Mesmer is headquartered in Palo Alto, California, and funded by Intel Capital and True Ventures.